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Yes. We do not charge a call-out fee for on-site inspections. A licensed technician attends your property, identifies the species, locates entry points and harborage areas, and provides a fully itemised written quote before any work begins. You only pay if you choose to proceed with treatment.

Yes. We operate 7 days a week from 7 AM until 9 PM, including weekends and public holidays. For urgent situations such as a rodent inside the living area or a heavy commercial infestation, call our direct number 0435 073 966 for immediate dispatch.

We service all Melbourne metropolitan suburbs including the CBD, inner-city areas (Brunswick, Fitzroy, Richmond, Carlton, Collingwood), bayside suburbs, and the eastern, western, northern and south-eastern corridors out to Frankston, Werribee, Ringwood and Dandenong. No travel surcharge applies anywhere in Melbourne metro.

Helpful (but not required) information includes the suburb and type of property (house, apartment, commercial), what signs you’ve noticed (droppings, sounds, sightings), when you first noticed the problem, and whether you have children or pets in the home. We can gather everything on arrival if it’s easier.

Every technician carries a current Victorian pest controller licence and we maintain full public liability insurance. We can provide licence numbers and certificates of currency on request before any work begins. You can verify our credentials with the Victorian Department of Health.

Yes. Use the form above and specify your preferred time window. We confirm by SMS within 30 minutes during business hours. Most customers receive same-day or next-morning appointments. If your preferred slot isn’t available, we’ll offer the closest match.

Yes. We use APVMA-approved rodenticides placed in tamper-resistant bait stations that children and pets cannot access. Our technicians follow strict child and pet safe placement protocols and will brief you on all precautions before starting work.